A small donation can make a huge difference with Gift Aid

By adding a £0.00 donation to your booking and choosing Gift Aid, our charity can receive £0.00 from the UK government to fund our important conservation work to protect and restore wildlife.

Gift Aid means we can claim an extra 25p on top of every £1 you spend on tickets

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Great News!

We can claim Gift Aid on your booking, which means the government will give us an extra 25p on top of every £1 you spend with us.

That means our charity would get an additional £8.25 donation at no cost to you, just by clicking the button below

I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in this tax year, it is my responsibility to pay any difference.

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Penguin Experience

Introducing Chester Zoo’s all new and fully accessible penguin feeding experience!

This experience gives you the chance to feed our colony of Humboldt penguins from your own private cabana! Be amazed as they dart and dive through the stunning blue waters of our penguin habitat in search of the fish you throw to them.

There’ll be lots of opportunities to ask the keeper all your questions and you’ll also leave with an exclusive gift, a personalised certificate and memories to last a lifetime!

By buying this gift, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping to save wildlife from extinction!

Your experience:

  • Will last approximately 1 hour with approximately 20 mins inside the Penguin Cove.
  • The chance to meet and feed our penguins.
  • The opportunity to learn about these amazing animals and ask our keepers any questions you may have.
  • Exclusive gift and experience certificate.
  • Zoo admission.

When would you like to come?

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Total Cost: £0.00

Terms and conditions:

  • Booking the Penguin Experience includes zoo admission for the participant only.
  • This experience is available for adults, and children over the age of 5 years old. Children between the ages of 5-15 must be accompanied by a spectating adult.
  • Regrettably certain guests will be unable to take part including people with relevant phobias or known allergies; and immunocompromised individuals.
  • This brand new experience has been developed with accessibility in mind, meaning that every effort is made to accommodate those with a disability or learning difficulty. However, due to practicality and health and safety this cannot always be achieved, please contact our Experiences Team before purchasing for further questions.
  • This experience is suitable for guests who are wheelchair users, but please let us know if you have any additional requirements so that we can tailor the experience to meet your needs.
  • Maximum of 2 participants per experience.
  • The experience will last up to an hour in total, but some of this will be time spent getting across the zoo. There will be a minimum of 20 minutes spent inside the Penguin Cove with the keeper.
  • Available all year, but may be limited during periods of avian influenza prevention measures.

See our full terms and conditions here.

Important!

MEET EXPERIENCES

Each person taking part in an Experience must complete a Risk Acknowledgement and Disclaimer form to confirm their booking which will be included in your email confirmation. Please complete this form when completing your online booking. Should the person participating in the experience have any Visual/Hearing/Mobility Impairment or have any Learning Difficulties/Disabilities please call us on 01244 380280.

DINE EXPERIENCES

If you have any special dietary requirements or allegeries please ensure you complete the form that will be included in your confirmation email. Please complete this form when completing your online booking. For any further information please call us on 01244 380280.