Help support Chester Zoo

Thank you for your donation – it means a lot to us! Please Gift Aid it if you can, and help us continue in our mission of saving wildlife from extinction around the world.

Please claim Gift Aid on my donation

By selecting ‘yes’ you agree to the following statement: I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year it is my responsibility to pay any difference. Gift Aid can only be claimed on donations for you and members of your family that visit Chester Zoo.

Elephant Experience

The elephant herd at Chester Zoo are really special to us and our visitors. This experience will bring you closer than ever before to this amazing animal and give our elephants an experience that they love too!

You may have seen our elephants frolicking around in their pool - they love nothing more than taking a dip and splashing around in water on a warm summer’s day.

This is a chance to meet our expert elephant keepers and get a special, close up experience with our elephants – with the help of a water hose! You’ll also discover more about the work of our keepers and the incredible work our teams are doing to protect this species from extinction.

By buying this gift, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping to save wildlife from extinction – thank you!

Your experience:

  • Will last approximately 45 mins with approximately 20 mins spent with the animals.
  • The chance to hose down the elephants from an exclusive washing station.
  • The opportunity to learn about these highly intelligent animals and ask our Keepers any questions you may have.
  • Exclusive Gift and experience certificate.
  • Zoo admission.

Participants must be 18 years or older.

When would you like to come?

Select tickets





Terms and conditions:

  • Experience includes zoo admission for the participant only. 
  • The Experience is available for adults aged 18 years and over. 
  • Regrettably certain guests will be unable to take part including people with epilepsy; relevant phobias or known allergies; mobility issues, pregnant women and immunocompromised individuals.  
  • Whilst every effort is made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this cannot always be achieved – contact Chester Zoo before purchasing.

COVID safety requirements:

  • Face masks are mandatory for all participants even those who are medically exempt. All participants MUST wear a dark coloured face mask.
  • All guests' hands must be washed/sanitised prior to starting and after an experience.
  • All guests within proximity to our animals must also wear protective gloves which shall be provided.
  • Social distancing must always be adhered to by guests when in proximity of staff and other guests.
  • Limited capacities have been introduced to all experiences to ensure social distancing can be maintained for the safety of our animals, visitors and staff.
  • Unfortunately the keepers will be unable to take photographs for you during the experience with your own devices, but when the keepers say it is safe to do so you are more than welcome to take some yourself. 

See our full terms and conditions here.



Each person taking part in an Experience must complete a Risk Acknowledgement and Disclaimer form to confirm their booking which will be included in your email confirmation. Please complete this form when completing your online booking. Should the person participating in the experience have any Visual/Hearing/Mobility Impairment or have any Learning Difficulties/Disabilities please call us on 01244 380280.


If you have any special dietary requirements or allegeries please ensure you complete the form that will be included in your confirmation email. Please complete this form when completing your online booking. For any further information please call us on 01244 380280.