Add Gift Aid at no extra cost

Gift Aid won't cost you anything extra, as a registered charity we can claim an extra 25p for every £1 you spend - giving us more money to help save endangered wildlife around the world.

I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year it is my responsibility to pay any difference. Gift Aid can only be claimed on donations for you and members of your family that visit Chester Zoo.

Book your tickets

We can't wait to welcome you to the zoo! 

Your Chester Zoo adventure starts right here! Just select the day you'd like to visit and tell us who's coming with you. 

Are you planning on visiting us a few times over the next 12 months? Then a zoo membership will be perfect for you - you'll save money, plus enjoy other great benefits! Find out more >

Please note that tickets will not be available to buy online on the day after 9:30am.

Temporary closures: Due to a local report of avian influenza, some of our walkthrough aviaries are temporarily closed to ensure the safety of our animals. This includes Monsoon Forest, the Latin American Wetland Aviary and Tropical Realm. Many species in these areas can be seen from surrounding outdoor viewing areas. Sorry for any inconvenience.

When would you like to come?

Select tickets





A few terms & conditions

All paying visitors will be required to pre-book their ticket online before visiting us so we can safely limit the number of visitors at the zoo each day.

Members no longer need to book in advance, this includes weekends.

If you have a pre-paid ticket, such as an adopter ticket or open dated ticket, then you no longer need to book. Just bring your prepaid ticket with you on the day.

A child ticket is for a person aged from 3 to 17 years old inclusive.

No child under the age of 14 years will be admitted to the Zoo unless they are accompanied by an adult who is over the age of 18 years.

For all of the latest safety information related to your visit to the zoo please take a look at our Visitor Charter.

We really appreciate your help in keeping everyone safe.

For our Terms and Conditions click  here.

Risk Assessment



Each person taking part in an Experience must complete a Risk Acknowledgement and Disclaimer form to confirm their booking which will be included in your email confirmation. Please complete this form when completing your online booking. Should the person participating in the experience have any Visual/Hearing/Mobility Impairment or have any Learning Difficulties/Disabilities please call us on 01244 380280.


If you have any special dietary requirements or allegeries please ensure you complete the form that will be included in your confirmation email. Please complete this form when completing your online booking. For any further information please call us on 01244 380280.