A few terms & conditions
Members no longer need to book in advance, this includes weekends.
If you have a pre-paid ticket, such as an adopter ticket or open dated ticket, then you no longer need to book. Just bring your prepaid ticket with you on the day.
Visitors with disabilities may admit one accompanying carer free of charge when they pay for a full adult or child ticket. Please bring relevant proof of entitlement such as a blue badge, or a Personal Independence Payments letter (issued by the DWP benefit office). Our team will ask to see this then you enter the zoo at our admission lanes.
A child ticket is for a person aged from 3 to 17 years old inclusive.
No child under the age of 14 years will be admitted to the Zoo unless they are accompanied by an adult who is over the age of 18 years.
For all of the latest safety information related to your visit to the zoo please take a look at our Visitor Charter.
We really appreciate your help in keeping everyone safe.
For our Terms and Conditions click here.