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If you were making an order please don't press refresh or try to make another order as payment may have been taken.
If payment has been taken you will receive email confirmation. (Remember to check your junk folder too).
Please contact us on 01244 389406 between 9am-5pm quoting the merchant reference number on the email (or name and postcode) and we'll sort everything out for you.
Alternatively you can email us on firstname.lastname@example.org using ORDER ERROR as your subject. Please include your order number in the body of your message.